← Back to CoursesAgentic AI: Intermediate

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Goals, Policies, and Planning

Manual: General · Subject: Agentic AI

Explore how agentic systems represent goals, select actions, and build plans under uncertainty.

Planning Fundamentals

Goal Representation

A goal is the target state the agent is trying to achieve. In practice, goals should be specific enough to evaluate. For example, "improve customer retention" is less actionable than "identify the top three causes of churn in the last quarter and propose interventions."

Policies and Plans

A policy maps situations to actions, while a plan is an explicit sequence of steps. An agent may use a policy for quick decisions and a plan for longer tasks. Good systems can switch between the two depending on uncertainty and time pressure.

Planning Terms

TermMeaning
GoalDesired outcome
SubgoalIntermediate outcome that helps achieve the main goal
PlanOrdered sequence of actions
PolicyRule for selecting actions based on state
ConstraintRule that limits invalid actions
ℹ️

Planning Under Uncertainty

Agents usually do not know the full state of the world. Planning therefore often means choosing the next best action using partial evidence, not computing an optimal full future.

Which statement best distinguishes a policy from a plan?

Why should goals be made specific in agent design?

A Simple Planning Workflow

  1. 1

    Step 1: Translate the user request into a measurable target.

  2. 2

    Step 2: Break the target into subgoals.

  3. 3

    Step 3: Choose an action for the next subgoal.

  4. 4

    Step 4: Execute and inspect feedback.

  5. 5

    Step 5: Revise the plan if progress is insufficient.

Why is revising a plan important in agentic AI?